MyMind Expanding Access to Mental Health Services

Krystian Fikert (ISEP 2010-Singapore) established MyMind in 2006 in response to a troublesome gap in providing mental health services in Ireland. People suffering from anxiety, stress, depression, addiction, relationship issues, workplace problems and other issues affecting their mental health found themselves facing long public sector waiting lists or high costs for private services. MyMind was created as a community-based mental health service that draws on the power of information technology to provide efficient, low-cost help when people need it.

Based in Dublin, MyMind provides accessible and affordable counselling and psychotherapy, in different languages, through a team of over 100 mental health professionals. We are dedicated to providing early intervention into mental health problems, to help to build people’s resilience and avoid more serious problems developing in the long term, so first appointments are usually offered within 72 hours. The “MyMind Online” system is able to empower clients to book their appointments online or by phone, bypassing the hindering and expensive referral process. In addition to its face-to-face services, it also provides online support via the MyMind Online platform, and the new “MyMind at Work” programme that provides information and skills workshops to workplaces in order to enhance staff resilience and wellbeing.

It has now teamed up with Twilio.org an international organisation whose mission it is to harness the power of advanced communications technologies to enable social and non-profit organisations to help engage their audience, expand their reach and focus on making a real change in the world. This has already enabled MyMind to become a global leader in creating fast, efficient, and secure mental health services for those in need and continue to create opportunities for growth to meet the demand in Ireland and beyond.